Drive America Holdings, Inc. is one of the leading providers of roadside assistance
to both wholesale and retail markets. Through its partnerships with
leading automobile manufacturers in the United States, Drive America has been able
to provide top quality benefits to new car and extended warranty buyers.
For over 40 years, Drive America has also been servicing and supporting a consumer
emergency roadside assistance product sold through direct retail efforts.
The retail product,
Drive America®, is one of the most respected in the marketplace, providing
members with quality services at exceptional value.
Leverage, Ambition, and a Reputation of Quality
Drive America has championed initiatives that have transformed the roadside
assistance industry. We led the charge to establish digital dispatch standards for
the industry and chaired the Joint Providers Project Team, which introduced standardization
to allow towers and service providers to interface with any roadside provider without
having to supply a different code for each solution.
Sound Judgment and Assurance
Today, our auto club - United States Auto Club, Motoring Division, Inc. (USAC/MD),
serves over 15 million households through both wholesale emergency roadside assistance
and retail (direct to the consumer) relationships. This superior service offering
illustrates Drive America’s commitment to exceeding our clients’ expectations while
keeping their priorities in sight: customer safety, service, and security.
Innovative Accomplishments, Intelligence and Partnership
Drive America is frequently first to market with innovative roadside solutions,
consistently providing products designed to meet the needs of its consumers. Pioneering
initiatives over the past few years have included: Vendor Scoring Models, Internet
Reporting for the towing network and automobile manufacturers, Internet Invoicing,
Premier Network, Digital Dispatching and On-Line Towing Instructions.
Confidence and Experience
Industry experience, market know-how, and an excellent reputation make Drive America
the provider of choice for many of the most demanding partners in the wholesale
marketplace. Warranty servicing and after-warranty automotive roadside programs
are each managed to meet the specific needs of each customer, offering services
that can include flatbed towing, wheel-lift towing, jump starts, lockout services,
tire change, winch-out, gas delivery, and shuttling services (moving vehicles from
one location to another).