Headquartered in Carrollton, Texas, Drive America Holdings, Inc. operates its business, accounting, marketing, customer service, and IT departments as a close-knit community. The result of our corporate divisions’ proximity to one another is a unique synergy that extends beyond the building walls to companies who profit from selling our products, to consumers who need assistance while traveling.

Drive America executives are proud of the company’s continued upward momentum, and are quick to recognize the source of positive growth: the employees, client partners, service providers, and customers.

Our History
Drive America Holdings, Inc. has been providing roadside assistance to customers for over 40 years. The Auto Club Motoring Division was created in 1968 as Associates Auto Club Services, Inc. In 1971, Drive America obtained the right to use a variation of the United States Auto Club name, associating with the longstanding heritage of the Indianapolis Speedway and increasing name recognition. That name variation introduced the United States Auto Club, Motoring Division, Inc. (USAC/MD) to our organization.

Market Differentiators
USAC/MD is one of the country’s largest auto clubs under one management

• Fully licensed to do business in all 50 states, Puerto Rico and the U.S. Virgin Islands
• First and only auto club to obtain ISO 9001:2000 certification for quality management system
• Only club endorsed by the United States Auto Club, Speedway, Indiana
• For more information on USAC Racing, visit www.usacracing.com

Service Differentiators
Flexibility in benefit selection and fulfillment has allowed Drive America Holdings, Inc. to customize its offerings for different markets, models, and partner value propositions.

• Dealer relations call center
• Additional customizable auto club benefits are available for select programs such as theft reward, ambulance service reimbursement, car rental discounts, trip interruption reimbursement, emergency travel expense reimbursement, expert opinion hotline, Entertainment SaversGuide, concierge services, and personalized trip routing
• Bilingual Customer Service representatives (English/Spanish)
• Unlimited language support through commercial language line translation
• Advanced screening criteria for selecting thousands of tow providers nationwide
• Drive America chooses towing providers with criteria based on equipment and performance, 24-hour availability, licensure, permits, insurance, financial viability, and a commitment to serve
• For more information on becoming a service provider for USAC/MD,visit www.usacmd.com
• Efficiencies for handling the customer’s call immediately
• Ongoing quality monitoring through customer satisfaction surveys